I remember having the same type of trouble while trying to upgrade a year ago, so it was time for AVG to go. I did so, and was instructed by the AVG control panel to 'restart to complete the install'. I thought maybe uninstalling AVG 2013, rebooting, and installing AVG 2014 from scratch would work.
(No, I wasn't running any other antivirus software.) Had to power off and restart. Huh, I'm not installing any new hardware? I hit the 'Continue Anyway' button and the AVG installer churned a few minutes then froze my computer. Next, I got 'Installing new hardware' prompts, warning me that something called 'Unknown' had not passed Windows Logo testing. This explains why so many people complain to me every year that 'AVG is no longer free.' Selecting the free option got me past that first hurdle. After downloading and starting the update, I noted that the paid version of AVG was pre-selected for installation, even though I was using the free version. Here's the short version of the story.ĪVG 2013 popped up a friendly reminder that it was time to upgrade to the AVG 2014 release. I had reason to do so recently, when my attempts to upgrade to AVG 2014 left me frustrated to the point of switching.
It's good to change things up every once in a while. Goodbye AVG, and AVAST Antivirus 2014 Review